iTIX NOW – Privacy Policy
Last updated: July 1st, 2026
This Privacy Policy explains how iTIX NOW, LLC ("we," "our," "us") collects, uses, and protects your information when you use our platform (the "Service"). By using iTIX NOW, you agree to the practices described here.
1. Information We Collect
We collect only the information necessary to operate the platform, including:
- Account details you provide (name, email address, phone number)
- Verification documentation you submit to confirm ticket ownership
- Listing, transaction, and communication activity on the platform
- Basic technical data (such as device and log information) needed to run the Service
2. How We Use Your Information
We use your information to:
- Create and manage your account and verify your identity
- Operate listings, claims, and communication between users
- Send account and transactional notifications (see the SMS section below)
- Maintain the safety, security, and integrity of the community
3. SMS / Mobile Messaging
If you opt in to SMS, you may receive account and transactional text messages from iTIX NOW (for example, verification codes and listing or offer updates). Opting in is optional and is not required to create an account. Message frequency varies, and message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time, or email support@itixnow.com to opt out.
Your mobile phone number and SMS opt-in consent are never sold or shared with third parties or affiliates for their own marketing purposes. Mobile information is used solely to deliver the messages you have consented to and to operate the Service.
4. How We Share Information
We do not sell your personal information. We share information only as needed to operate the Service — for example, sharing the contact details you choose to provide with another user to complete a ticket transaction, or with service providers that help us run the platform (such as our messaging and email providers) under confidentiality obligations.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices
- You may opt out of SMS at any time by replying STOP or contacting support
- You may request access to, correction of, or deletion of your account information
- You may close your account by contacting us
7. Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our platform with a new "last updated" date.
9. Contact Us
For questions about this Privacy Policy or your information: